Dispatch desk staffed 24/7 USDOT #3459821 · MC #1184207
Mon–Fri 7:00 AM – 7:00 PM PT (840) 999-2041

Terms of Service

Last updated: September 2026

Template notice. These terms are a starting point for a US freight and warehousing business. Transportation and storage services should be governed by a signed service agreement and rate confirmation, and this page should be reviewed by qualified counsel before publication.

1. Agreement to these terms

By accessing this website or submitting a request through it, you agree to these Terms of Service. If you do not agree, please do not use the site. These terms apply to use of the website. Transportation and warehousing services are governed by the written rate confirmation, service agreement, bill of lading and warehouse receipt applicable to the shipment or storage arrangement, which control in the event of a conflict.

2. Quotes and requests

  • Submitting a form on this website is a request for pricing. It does not create a contract, reserve equipment, or guarantee capacity.
  • Quotes are based on the information you provide. If the actual commodity, weight, dimensions, count, location, access conditions or timing differ from what was described, the rate may be adjusted before or after pickup.
  • Quotes are valid for the period stated on the quote. Absent a stated period, quotes are valid for seven (7) days and are subject to market and fuel conditions.
  • A shipment or storage arrangement is confirmed only when we issue a written rate confirmation or storage agreement and you accept it.

3. Customer responsibilities

  • Provide accurate, complete information about the freight, including commodity, classification, weight, dimensions, piece count, temperature requirements and any hazardous or restricted status.
  • Ensure the freight is properly packaged, labeled, palletized and marked for shipment.
  • Provide safe access and adequate loading or unloading facilities at pickup and delivery locations, and disclose appointment requirements, site rules and access limitations in advance.
  • Comply with all applicable laws, including those relating to food safety, transportation of regulated goods, and accurate documentation.
  • Ensure that anyone you ask us to contact about your shipment is authorized to receive that information.

4. Equipment, scheduling and delays

Transit times are estimates and depend on factors outside our control, including traffic, weather, hours-of-service regulations, port and terminal conditions, appointment availability and consignee delays. We will notify you promptly of any known delay. Free time for loading and unloading, and charges for detention, layover or storage resulting from delays, are stated on the rate confirmation.

5. Rates, fuel and accessorial charges

Rates include line-haul and the accessorials expressly stated on the rate confirmation. Fuel surcharges may be indexed to a published national average and adjusted periodically. Other charges may include, without limitation, detention, layover, liftgate, inside delivery, reconsignment, redelivery, sorting, pallet exchange, storage, loading or unloading labor, and any tolls or permits required. Charges will be itemized on the invoice.

6. Payment terms

Unless otherwise agreed in writing, invoices are due within thirty (30) days of invoice date. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. You agree to reimburse reasonable costs of collection, including attorney fees, where permitted. We may require prepayment, a deposit or a credit application before providing services.

7. Claims and liability

  • Claims for loss or damage must be submitted in writing with supporting documentation within the time limits required by applicable law and the governing bill of lading or storage agreement.
  • Liability for cargo loss or damage is subject to the terms of the governing transportation agreement, applicable law and any agreed value or released value limits.
  • We are not liable for indirect, incidental, special or consequential damages, including lost profits or lost business, to the maximum extent permitted by law.
  • Nothing in these terms limits rights that cannot be limited under applicable law.

8. Storage services

For stored goods, storage is provided on a per-pallet-position basis under the applicable storage agreement and warehouse receipt. We are not a bailee for goods until they are physically received into our custody and documented. Inventory counts and condition are recorded at receipt. Goods may be subject to lien for unpaid storage, handling or related charges to the extent permitted by law. Temperature-controlled storage is provided within the range specified in your storage agreement, and monitoring records are available on request.

9. Acceptable use of this website

  • Do not submit false, misleading or fraudulent information through our forms.
  • Do not attempt to gain unauthorized access to our systems, data or accounts.
  • Do not use automated means to submit forms, scrape content or place excessive load on our servers.
  • Do not copy, reproduce or republish site content for commercial purposes without written permission.

We may block access, refuse service or cancel a request where we reasonably believe these terms have been violated or where a request presents a safety, legal or fraud risk.

10. Intellectual property

All content on this website, including text, layout, graphics, logos and code, is owned by or licensed to VEVOR Truck Hauling and is protected by applicable intellectual property laws. Third-party names and marks, including customer and vendor names, remain the property of their respective owners.

11. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted, error-free or free of harmful components.

12. Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, and applicable federal law of the United States. Subject to any mandatory dispute resolution provision in a signed service agreement, the state and federal courts located in Harris County, Texas shall have exclusive jurisdiction over disputes arising out of these terms or use of this website.

13. Changes to these terms

We may update these terms from time to time. The “Last updated” date reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Contact

Questions about these terms can be sent to TruckHauling@vevor-services.com or by phone at (840) 999-2041, or by mail to 8750 Milliken Ave, Apt #317, Rancho Cucamonga, CA 91730, United States.

See also our Privacy Policy.